FAQ

Timeless Elegance Captured Through the Lens.

FAQ

General Questions

Classic car hire is the rental of vintage and classic vehicles for special occasions such as weddings, corporate events, photoshoots, birthdays, anniversaries, and other celebrations. Our service provides beautifully restored classic cars from the 1950s-1980s, complete with professional chauffeur service or self-drive options.

We provide classic car hire services across Melbourne. We're happy to discuss travel to other locations for special events. Contact us with your specific location requirements, and we'll do our best to accommodate your needs.

Our premium fleet includes:

  • 1954 Jaguar XK120 Roadster
  • 1960 MG A
  • 1964 Volkswagen Type 2 (T1) Kombi Split Screen
  • 1989 Range Rover Classic 3.9 Vogue

Each vehicle is meticulously maintained and restored to pristine condition. View our complete fleet with photos and specifications on our Fleet page.

We provide classic car hire for all special occasions, including:

  • Weddings – Ceremonies, receptions, and wedding photos
  • Private Parties & Celebrations – Birthdays, anniversaries, engagements, garden parties
  • Corporate & Promotional Events – VIP transfers, product launches, brand activations
  • Photoshoots, Film & Media – Photography sessions, music videos, TV/film productions

We're not just a wedding car service – we celebrate all of life's special moments!

Booking & Availability

We recommend booking as early as possible to secure your preferred vehicle and date:

  • Weddings: 6-12 months in advance
  • Major Events: 3-6 months in advance
  • Corporate Events: 2-3 months in advance
  • Photoshoots: 4-6 weeks in advance

Last-minute bookings may be available depending on our schedule. Contact us to check current availability.

Booking is simple:

  1. Browse our fleet and select your preferred vehicle
  2. Fill out our online booking form or contact us directly
  3. We'll confirm availability and provide a detailed quote
  4. Pay your deposit to secure the booking
  5. Receive confirmation with all booking details
  6. Relax and look forward to your special day!

Yes, we'll do our best to accommodate date changes subject to vehicle availability. Changes requested more than 60 days before your event are usually straightforward. Changes closer to the event date may incur an administration fee. Contact us as soon as possible if you need to modify your booking.

Yes, a deposit is required to confirm and secure your booking. The deposit amount varies depending on the vehicle and service package. The remaining balance is typically due 7-14 days before your event date. We accept bank transfers, credit cards, and secure online payments.

We understand that plans can change. Our cancellation policy is:

  • More than 60 days before event: Full refund minus administration fee
  • 30-60 days before event: 50% refund
  • Less than 30 days before event: Deposit non-refundable
  • Less than 7 days before event: Full payment non-refundable

We recommend considering event insurance for added protection. Special circumstances will be considered on a case-by-case basis.

Pricing & Packages

Pricing varies depending on:

  • Vehicle selected
  • Duration of hire
  • Service type (chauffeur-driven or self-drive)
  • Event date and location
  • Additional services required

General Price Ranges:

  • Wedding Packages: $600 - $1,500 (3-4 hours)
  • Event Hire: $400 - $1,200 (2-6 hours)
  • Photoshoot Hire: $300 - $800 (1-3 hours)
  • Corporate Events: Custom quotes based on requirements

Contact us for a personalized quote tailored to your specific needs.

 Standard hire packages typically include:

  • Vehicle rental for agreed duration
  • Professional chauffeur service (for chauffeur packages)
  • Fuel and insurance
  • Vehicle decorations for weddings (ribbons, flowers)
  • Red carpet service
  • Complimentary champagne/sparkling wine
  • Pre-event vehicle inspection
  • Backup vehicle guarantee

Specific inclusions may vary by package. We'll provide full details in your quote.

Yes! We offer special rates when you book multiple vehicles for the same event. This is popular for:

  • Bridal party transportation
  • Corporate events with multiple VIPs
  • Large photoshoots
  • Film productions

Contact us for multi-vehicle package pricing.

Most costs are included in our packages, but additional fees may apply for:

  • Travel beyond standard service area: Distance-based fee
  • Extended hours: Hourly rate for time beyond package
  • Special requests: Custom decorations, specific routes, extended stops
  • Peak season surcharge: Popular dates (December-January, Easter)

All fees will be clearly outlined in your quote before booking – no hidden surprises!

Chauffeur Services

Chauffeur service is included in all wedding packages and available for all other events. Our professional chauffeurs are:

  • Experienced and trained
  • Fully licensed and insured
  • Punctual and reliable
  • Professionally dressed
  • Courteous and discreet

Self-drive options are available for select vehicles and events (subject to requirements).

 Absolutely! All our chauffeurs are:

  • Experienced drivers with clean driving records
  • Specially trained in classic vehicle operation
  • Professional in appearance and manner
  • Knowledgeable about local routes and venues
  • Background-checked and fully insured

Your safety and comfort are our top priorities.

While we can't always guarantee a specific chauffeur, we'll note your preference and do our best to accommodate. All our chauffeurs maintain the same high standards of professionalism and service.

Gratuities are appreciated but not expected or included in pricing. If you're delighted with the service, a tip of 10-15% is customary, though any amount is at your discretion.

Vehicle & Decoration Questions

All our classic cars are:

  • Fully restored to pristine condition
  • Professionally maintained and serviced regularly
  • Thoroughly inspected before every hire
  • Detailed and cleaned to showroom standard
  • Mechanically sound and reliable

We take immense pride in our fleet's presentation and mechanical excellence.

Yes! For weddings, we provide complimentary ribbon and floral decorations in your chosen colors.

Decoration Guidelines:

  • ✅ Ribbons, bows, and non-damaging attachments
  • ✅ Magnetic signs (on appropriate vehicles)
  • ✅ Floral arrangements (coordinated with us)
  • ❌ Tape, glue, or adhesives
  • ❌ Confetti or rice inside vehicles
  • ❌ Spray paint or permanent decorations

Discuss your decoration ideas with us, and we'll help make them happen safely.

Absolutely! We work with you to match decorations to your:

  • Wedding colors and theme
  • Corporate branding
  • Event style and aesthetic

Provide us with color swatches or theme details, and we'll coordinate accordingly.

Yes! "Just Married" signs, license plate frames, and window decorations can be arranged. Let us know your preference when booking, or provide your own (following our guidelines).

Service Details

Vehicle breakdowns are extremely rare due to our rigorous maintenance program. However, if the unlikely occurs:

  • We maintain backup vehicles for immediate replacement
  • You'll be contacted immediately
  • Alternative transport arranged at no extra cost
  • Full refund or credit if replacement not possible

We've never had a breakdown affect an event, but we're fully prepared just in case.

Classic cars are weather-ready!

  • Convertibles: Have protective hoods/covers for rain
  • All vehicles: Heated interiors for cold weather
  • Range Rover Classic: Perfect for any weather conditions
  • Backup plans: Discussed during booking

We work with you to ensure comfort regardless of weather. Australian weather can be unpredictable, but our cars aren't!

It depends on the vehicle:

  • Range Rover Classic: Excellent for unsealed roads, farm venues, vineyards
  • VW Kombi: Can handle light unsealed roads
  • Jaguar XK120 & MG A: Best suited for sealed roads

Discuss your venue location with us, and we'll recommend the most suitable vehicle.

Hire durations vary by event type:

  • Weddings: Typically 3-4 hours (ceremony to reception)
  • Events: 2-6 hours standard
  • Photoshoots: 1-3 hours
  • Corporate: Custom durations available
  • Extended Hire: Full-day and multi-day options available

We're flexible and can customize packages to suit your timeline.

Yes, self-drive options are available for select vehicles and occasions, subject to:

  • Driver age (minimum 25-30 years)
  • Full valid driver's license
  • Clean driving record
  • Additional security deposit
  • Comprehensive insurance coverage
  • Safety briefing and vehicle orientation

Wedding packages typically include chauffeur service as standard for stress-free transport.

Photography & Media

Absolutely! Photo opportunities are encouraged and included in all packages. Our classic cars are perfect for:

  • Bridal portraits
  • Couple photos
  • Bridal party group shots
  • Family photos
  • Social media content

We allow ample time for photography in our hire periods.

Yes! We offer specialized rates for:

  • Wedding photography sessions
  • Fashion shoots
  • Commercial photography
  • Music videos
  • Film and TV productions
  • Social media content creation

Contact us for photoshoot-specific packages and pricing.

Photography time is included in standard hire packages. If you need extended time specifically for photos, we can arrange additional hours at an hourly rate.

Yes! You're welcome to sit inside, stand beside, lean against, and pose with the vehicles. We just ask that you:

  • Avoid standing on seats or bodywork
  • Be mindful of clothing with embellishments that might scratch
  • Keep drinks and food away from interiors
  • Follow chauffeur guidance for safe positioning

Wedding-Specific Questions

No! While weddings are a large part of our business, we service all special occasions including birthdays, anniversaries, corporate events, photoshoots, parties, and celebrations. We're here for any event where you want to arrive in style!

Capacity varies by vehicle:

  • Jaguar XK120: 2 passengers (perfect for bride & groom)
  • MG A: 2 passengers (intimate couple transport)
  • VW Kombi: Up to 6-8 passengers (great for bridal party)
  • Range Rover Classic: Up to 5 passengers (spacious for groups)

For bridal gowns, we recommend discussing dress size to ensure comfortable transport.

Yes! Common routes include:

  • Bride's home → Ceremony → Reception
  • Hotel → Ceremony → Photo location → Reception
  • Multiple photo locations

Discuss your itinerary when booking, and we'll create a timeline that works.

Yes! The VW Kombi and Range Rover Classic are perfect for bridal party transport. We can also arrange multiple vehicles for larger wedding parties.

We build flexibility into our schedules. Minor delays are usually not a problem. If the wedding runs significantly over time:

  • We'll stay as long as we can
  • Additional hours charged at hourly rate
  • We'll communicate with your wedding coordinator

Let us know if timings change, and we'll work with you.

Complimentary champagne or sparkling wine is included in most wedding packages for the newlyweds' journey. Additional beverages can be arranged upon request.

Insurance & Safety

Yes, all our vehicles carry comprehensive insurance covering:

  • Third-party liability
  • Vehicle damage
  • Passenger safety
  • Public liability

You and your guests are fully protected throughout the hire period.

All vehicles:

  • Meet current roadworthy standards
  • Are regularly inspected and certified
  • Have functioning seatbelts
  • Are maintained to manufacturer specifications
  • Undergo pre-hire safety checks

Your safety is our absolute priority.

Our comprehensive insurance covers standard hire. For self-drive options, we may require additional security deposit or proof of insurance. Details will be provided when discussing self-drive bookings.

Contact & Support

We're here to help!

📞 Phone: 0433 331 161

📧 Email: [email protected]
📍 Address: Suite 1052 / 17 High Street Berwick VIC 3806
🌐 Website: www.teskenclassics.com
📱 Social Media: 

 

Business Hours:
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: By Appointment

We monitor inquiries throughout the week and aim to respond within 24 hours, even on weekends. For urgent same-week bookings, please call directly.

Yes! We welcome viewings by appointment. This allows you to:

  • See the vehicles in person
  • Check interior space (especially for wedding dresses)
  • Ask questions face-to-face
  • Discuss customization options
  • Take photos for planning purposes

Contact us to schedule a viewing at our location.

Yes! We regularly attend wedding expos and classic car shows throughout. Follow us on social media or check our website for upcoming events where you can see our vehicles.

Payment Questions

We accept:

  • Bank transfer / Direct deposit (preferred)
  • Credit cards (Visa, Mastercard, Amex)
  • Debit cards
  • Secure online payments via our website -Paypal

Payment details will be provided in your booking confirmation.

Payment schedule:

  • Deposit: Due at time of booking (typically 30-50%)
  • Final balance: Due 7-14 days before event
  • Additional charges: Invoiced within 7 days after event

Clear payment terms will be outlined in your booking agreement.

For weddings and large events booked well in advance, we can discuss payment plan options. Contact us to discuss your specific situation.

Refunds are subject to our cancellation policy (see Cancellation Policy question above). We recommend event insurance for added protection against unforeseen circumstances.

2150737269

Still Have Questions?

Can’t find the answer you’re looking for?

We’re here to help! Every event is unique, and we’re happy to answer any specific questions about your classic car hire needs.

0433 331 161

📧 Email : [email protected]
📝 Fill out our online contact form
💬 Message us on social media

Our friendly team will get back to you within 24 hours with personalized answers and recommendations.

RESERVE YOUR DATE

Ready to Make Your Next Event Truly Iconic?

Contact us today for a personalized quote and secure your dream classic car in Australia.

Premium classic car hire for weddings and events across Australia. Driven by passion, defined by excellence.

Copyright © 2026 Tesken Empire Classics. All Rights Reserved.

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